Privacy Policy

Last updated: June 10, 2024

Welcome to the Suman MIS App, operated by C3 India (“we,” “our,” or “us”). This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you access or use our mobile application available on the Google Play Store (“App”). By interacting with our App, you consent to the collection and use of information as described in this policy.

1. Information Collection

When you use our App, we collect various types of information to enhance your experience and improve our services. This may include:

  • Personal Identifiable Information (PII): Such as your name, email address, phone number, and any other personally identifiable data you voluntarily provide through our App.
  • Device Information: Including the device model, operating system, unique device identifiers, and IP address.
  • Usage Data: Such as pages you visit, actions you take, and the time spent on specific sections of the App.
  • Location Data: With your consent, to provide location-based services and recommendations.

2. Use of Information

We use your information for various purposes, including:

  • Service Delivery: Providing and maintaining our App, processing transactions, and responding to your inquiries or requests.
  • App Improvement: Analyzing usage data to improve our App's features and user experience.
  • Personalized Recommendations: Offering personalized recommendations and content.
  • Marketing and Communications: Sending promotional emails, newsletters, or notifications about updates, events, or special offers.
  • Compliance and Legal Obligations: Complying with legal requirements, resolving disputes, or enforcing our terms of service.

3. Disclosure of Information

We do not share or sell your personal information to third parties without your consent. However, we may disclose information in the following circumstances:

  • Service Providers: Third-party service providers assisting us in operating our App.
  • Legal Compliance: When required by law or to protect our rights and interests.
  • Corporate Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets.

4. Security Measures

We take reasonable security measures to protect your information from unauthorized access, use, disclosure, or destruction.

5. Data Security

  • Encrypted Data Transmission and Storage: Advanced encryption algorithms for data protection.
  • Multi-Factor Authentication: MFA for enhanced security.
  • Regular Security Audits: Regular audits to identify and address potential vulnerabilities.
  • Employee Training: Comprehensive training on privacy and data protection.
  • Continuous Monitoring and Improvement: Monitoring systems for suspicious activities and potential threats.

6. Children’s Privacy

Our App is designed for users aged 13 years and older. We do not knowingly collect information from individuals under 13.

7. International Data Transfers

We take steps to ensure secure treatment of your information when transferred across borders.

8. Data Breach Notification

In the event of a data breach, we will respond swiftly and responsibly, providing timely notification and support to affected individuals.

9. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. Updates will be posted on our App and/or communicated through other channels.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: communications@c3india.org

By providing clear and comprehensive information, we aim to empower you to make informed decisions about your privacy. We appreciate your trust in us and remain committed to protecting your privacy.